Prestige Logo Design is highly committed to keeping client's personal information safe and secure and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.
We collect clients’ information via Email, Phone and Contact Us and Order Form and it is protected as per privacy policy set by Prestige Logo Design. Clients’ information is never disclosed, shared or sold to any third-party services. Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details and place of residence and some of which is optional. Along with this, we need information in creative brief in order to start working on your order. Additionally, collection of information includes opinions pertaining to complaints, appreciation and comments about the product. Technical information which is collected and recorded includes your IP address, browser version, operating system and the date and time when you visit. Google Analytics or some similar tool or service is also used for collecting this data.
First of all, the information we collect helps us to understand exactly what product you need and what special things would you require in it and secondly the billing information is inevitable for payment process. The email addresses are used for communication about order status, comments and opinions and delivery of the finalized product. Moreover, we may send emails of update on the website, promotional offers, launch of a new product/service and the latest news in the industry. This information also helps us to improve our marketing strategies and compile the record of the most selling products.
To make sure the practice of the best privacy for payments, we offer acceptance from multiple payment options. The payment processor where the clients put their billing information uses Secure Sockets Layer (SSL) which is indicated in the domain as “https://”. Therefore, we assure that there is no issue at all with the privacy of payment process and billing information.
Confidentiality is surely a serious concern and we are fully aware of the fact and this is why we never compromise over the confidentiality of our clients’ information. We use your personal information in order to keep in touch with you so that we can have smooth communication about the order process. Therefore, your entire information like name, billing address, e-mail address, telephone number, fax, etc. is treated as confidential and saved at a secure location which is accessible by the designated members only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure that your personal information will never be released to any third party in any circumstances until you allow or we are forced by law.
Prestige Logo Design may amend its privacy policy for more strict security concerns if needed. However, the entire amendments about personal information security concerns will be declared with a prior notice of the effective date of amended or updated privacy policies.
In the first place, it is our top priority to avoid the information disclosure. However, the information disclosure can only take place if we are to abide by the country law for judicial proceeding, court order, or any other legal procedure.
If you have any confusion or concerns regarding our privacy policies, you can contact us via our contact us form.
The allotted number of revisions is based on your selected package and you can demand as much revisions as stated in your package details. We focus on providing the best services to our customers and will continue revising until your needs are met. You are not liable to pay additional price if the design concepts are not changed. You will have your revised logo design in 48 hours. While all website design revisions will be delivered in 24 hours and all web development revisions will be delivered between 24 to 48 hours (depending on the revision complexity). Illustrative logos (logos with illustration element or illustrated design) will have a revision turnaround time of 48 hours.
Turnaround time refers to the time in which your design concepts are furnished to your account area against your package purchase. For all logo new orders, the turnaround time is from 24 hours to maximum 48 hours. However, for packages with four or more logo concepts, the turnaround time is at least 48 hours after order confirmation and complete brief submission. Moreover, in the case of new website design (home/index, including revamp designs), the minimum turnaround time is 48 hours after order confirmation and complete brief submission. Please also note that the turnaround time, as pertains to website development (static website having 5 to 7 webpages) is between three to five business days. For all orders placed on Friday or Saturday, the delivery time starts from Monday. If you have chosen an illustrative logo (logos with illustration element or illustrated design), the first concept will be provided from 48 to 72 hours of order confirmation.
Prestige Logo Design refund policy will be void if:
To have your refund, follow the following steps: You can claim your refund by:
We do our best to meet your requirements and our designers do their best to fulfill your expectations. We believe in providing best designs and each of our designs is well researched and well crafted. 100% SATISFACTION GUARANTEE Our unlimited revisions policy is to make sure that you are 100% satisfied. We aim at exceeding your expectations and strive to accomplish it. We do not stop our revisions until you are completely satisfied with your design (number of revisions will be according to your package).
The complete order will be sent to the mentioned account on the date stated on Order Confirmation as well as a confirmation email will also be sent. The turnaround time will be according to the package, the minimum time required is 2 business days. In case of urgent order, contact our customer support team.
Prestige Logo Design keeps the records of finalized designs up to three months after project delivery so that in case of any misplaced order, you will be provided the exact file.
We accept multiple payment methods including Credit/Debit cards and PayPal for your convenience.
Prestige Logo Design is a US-based creative agency specializing in custom logos and brand identity. We help businesses stand out with unique visuals and professional design solutions.
1309 Coffeen Avenue STE 1200, Sheridan, WY, United States, Wyoming
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